Upgraded Filter Element: The PF-1 black filter features a 0.83-inch wall thickness, significantly thicker than the 0.5-0.55-inch filters from other brands. This upgrade increases the water contact area, improving filtration performance, and ensuring healthier, safer water.

Advanced 3-Stage Filtration: Certified by NSF/ANSI 42 & 372, the system effectively removes contaminants as small as 0.01μm, including chlorine, heavy metals, rust, sediment, and organic impurities.

Wide Compatibility: Compatible with various Joypur and Propur gravity filtration systems (e.g., Travel, Big, Royal, Imperial series), providing excellent value while maintaining clean water.

No TDS Drop: Preserves essential minerals (such as calcium, potassium, sodium, and magnesium) while removing 99.99% of contaminants. Unlike reverse osmosis systems, it maintains the natural minerals that are beneficial for health.

Longer Filter Lifespan: The PF-1 filter can treat up to 5,000 gallons of water, far exceeding the typical 3,000-gallon range of other filters, providing longer-lasting clean water.

Easy Installation: Rinse the black carbon filter for 2 minutes and the fluoride filter for 30 seconds before use for optimal filtration. If you experience issues like slow water flow or clogging, contact Joypur for fast, free replacements.

Eco-Friendly Impact: Helps reduce up to 40,000 plastic bottles (500ml each) over 3 years, contributing to environmental protection and a low-carbon footprint.

Shipping Time:

We will process and ship your order within 1-2 business days. You can track your package progress based on the chosen shipping method.

Filter Replacement Recommendation:

To maintain optimal filtration performance, it is recommended to replace the filter approximately every 6-12 months. The frequency of replacement depends on your water usage. If your water usage reaches the filter's lifespan or if you notice a significant slowdown in filtration speed, or the water flow approaches a stop, it's time to replace the filter. Please regularly check the filter status to ensure your family continues to enjoy safe drinking water.

Certification Information:

Joypur water filtration systems are certified by NSF American Native Certification, ensuring they meet rigorous water quality standards to provide you with safe and healthy drinking water.

Joypur Return Policy – 30-Day Satisfaction Guarantee

30-Day Return Policy
At Joypur, we want you to be fully satisfied with your purchase. If for any reason you're not completely happy with your order, you can request a return within 30 days of receiving your product. Please ensure that the item is unused, unopened, and in its original condition.

Return Eligibility
To be eligible for a return, your item must meet the following criteria:

• The product must be in its original, unused, and unopened condition.
• The item should be returned with the original packaging, tags, and any included accessories.
• The water chambers must not be filled with water.

Buyer’s Responsibility for Return Shipping
If you wish to exchange your product for a different size, color, or model, or if you simply do not like the product, the buyer will be responsible for the return shipping costs. This return option is available within 7 days of receiving your item.

Return Process

1. Contact our customer service team to initiate the return process.
2. Provide your order number and proof of purchase.
3. Once we receive your returned item and verify its condition, we will issue a full refund to your original payment method within 3-7 business days.

Refunds
Refunds will be issued to the original payment method. Please note that it may take several business days for your bank or credit card company to process and reflect the refund.

Exceptions & Non-returnable Items
We regret that used or opened products, products with water inside, or products that do not meet the return conditions will not be eligible for return.
For any defective or damaged items, please contact our customer support immediately, and we will provide a solution.