FAQ-test
1. What substances does the water filter system reduce?
A: Joypur gravity-fed water filter can effectively remove ＞99.9999% bacteria, ＞99.9% parasites, chlorine, heavy metals, sediment, rust, soil, and other impurities while improving the odor and taste of the water.
2. How often should I replace the filter?
A: It is recommended to replace the filter every 6-12 months depending on usage.
3. How do I know the filtered water level in the lower chamber?
A: Super easy! Just take a glance at the transparent window in the lower chamber, and you'll know the water level!
4. Is the Joypur stainless steel water filter system complicated to install?
A: The Joypur gravity water filter system can be easily set up and installed by hand, no extra tools required.
5. Which scenarios does this water filter system apply to?
A: This gravity-fed water filter system can be placed in multiple scenarios, ensuring you get pure water indoors or outdoors, including the kitchen, backyard, RV, and camping. It's also an essential tool for emergency preparedness.
6. How to avoid overflow from the upper & lower chambers gap?
A: When the lower chamber is full and water continues to be added to the upper chamber, water will leak from the gap between the upper and lower chambers. To avoid overflow, it's recommended to empty the lower chamber completely before refilling the upper chamber.
7. Which water sources can this water filter system filter?
A: This gravity-fed water filter system can filter water from municipal water, streams, rain, and wells.
8. Why is the initial flow rate slow?
A: Please allow the filters to run through 2-3 cycles of water (upper chamber). If the flow rate is still slow, please reach out to our customer service at service@joypur.com for further assistance.